REFUND AND RETURN POLICY
RETURNS
ONCE YOUR ORDER IS PROCESSED IT WILL BE IN-TRANSIT. OUR POLICY LASTS 10 DAYS FROM THE DAY IT IS DELIVERED. IF MORE TIME HAS PASSED (11+ DAYS) SINCE THE ITEMS HAS BEEN DELIVERED, UNFORTUNATELY WE CAN’T PROCCESS YOUR REQUEST OR OFFER YOU A REFUND OR EXCHANGE. RETURNS ARE SUBJECT TO 15% RESTOCKING FEE. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.
1. THE PRODUCT MUST FIRST BE DELIVERED TO YOUR ADDRESS PRIOR TO PROCESSING A REFUND REQUEST IF ALREADY IN-TRANSIT. IF YOUR PRODUCT IS IN-TRANSIT, PLEASE WAIT UNTIL YOU HAVE RECEIVED YOUR PRODUCT BEFORE PROCESSING YOUR REQUEST.
2. TO ENSURE YOUR REFUND CAN TAKE PLACE PRIOR TO DELIVER, PLEASE BE SURE TO SUBMIT AN ORDER CHANGE WITHIN 12 HOURS OF YOUR PURCHASE, OTHERWISE YOU WILL NEED TO WAIT FOR YOUR PRODUCT TO BE DELIVERED TO YOUR SHIPPING ADDRESS PROVIDED DURING YOUR CHECKOUT. DURING TO SUBMIT A REQUEST FOR REFUND OR RETURN.
REFUNDS (IF APPLICABLE)
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND USE YOUR EMAIL ON FILE TO SEND YOU A NOTIFICATION CONFIRMING WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOUR REFUND REQUEST IS APPROVED YOUR REFUND WILL BE PROCESSED AS SOON AS POSSIBLE AND A CREDIT WILL BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.
LATE OR MISSING REFUNDS (IF APPLICABLE)
IF YOU SEE YOUR REFUND HAS NOT YET BEEN PROCESSED, PLEASE FIRST CHECK YOUR BANK ACCOUNT AGAIN. THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED. NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED. IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT [email protected]
SALE ITEMS
ITEM(S) ON SALE OR AT A DISCOUNTED RATE WILL BE REFUNDED AT THE PURCHASE PRICE.
EXCHANGES
WE OFFER EXCHANGES IF YOU ORDERED THE WRONG PARTS AS MISTAKES DO HAPPEN. AS STATED ABOVE ALL ITEMS NEED TO BE IN NEW CONDITION WITH ORIGINAL PACKAGING INTACT. IF YOU NEED TO EXCHANGE AN ITEM, PLEASE SUBMIT A REQUEST USING OUR REFUNDS & EXHANGES DEN AND WE WILL REVIEW YOUR REQUEST AND GET BACK TO YOU AS SOON AS POSSIBLE. PLEASE PROVIDE ALL DETAIL, YOUR ORDER NUMBER AND WE WILL RESPOND AS QUICKLY AS POSSIBLE. YOU WILL BE RESPONSIBLE FOR ALL SHIPPING TO AND FROM ARMORY DEN FOR THE RETURNED PRODUCT AND THE NEWLY EXCHANGED ITEM.
SHIPPING
YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND. DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY.
SHIPPING IS INCLUDED IN ALL OUR PRODUCTS. HOWEVER, IF YOUR REFUND OR EXHANGE REQUEST IS APPROVED AFTER YOUR CASE IS REVIEWED, AND YOU ARE SHIPPING AN ITEM BACK TO THE ADDRESS PROVIDED BY OUR DEN STAFF, AND AGREE TO RETURN PRODUCT, WE ADVISE ALL CUSTOMERS TO PURCHASE TRACKABLE SHIPPING SOLUTIONS IF YOU ARE SHIPPING ITEM’S IN THE PRICE RANGE OF $50 OR MORE. YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.
OTHER REFUNDS
ARMORY DEN RESERVES THE RIGHT TO VOID AND REFUND ANY CUSTOMER ORDER/TRANSACTION AT THEIR DISCRETION WITH OR WITHOUT REASON.
ALLOWED USE
As a condition of your use of this site, you warrant to us that you will not use this site for any purpose that is unlawful or prohibited. We reserve the right to deny you access to any part of this site at our sole discretion. You are responsible for material that you send to any “discussion” group available through the site. Any message boards on this site are not guaranteed to be monitored for unacceptable use, nor will any statements made therein be authenticated or endorsed by us. In order to maintain an informative and valuable service for you, but one which seeks to avoid the harm that can result from disseminating statements that are false, malicious, violate of the rights of others, or otherwise harmful, it is necessary to establish the following rules to protect against abuse.
- You may not permit any other person (other than an agent acting on your behalf and subject to your direct supervision) to access the site using your account for any purpose. You may not impersonate another while visiting the site.
- You may not post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person. You may not post or transmit any message, data, image or program which is indecent, obscene or pornographic.
- You may not post or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.
- You may not interfere with other user’s use of the site, including, without limitation, disrupting the normal flow of dialogue on any message board(s).
- You may not post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features.
- You may not post or transmit any message which is harmful, threatening, abusive or hateful. It is not the site’s intent to discourage users from taking controversial positions or expressing vigorously what may be unpopular views; however, we reserve the right to take such action as it deems appropriate in cases where the site is used to disseminate statements which are deeply and widely offensive and/or harmful.
- You may not post or transmit charity requests, petitions for signatures, chain letters or letters relating to pyramid schemes. You may not post or transmit any advertising, promotional materials or any other solicitation of other users to use goods or services except in those areas (e.g., a classified message board) that are designated for such purpose.
- You may not post or transmit information to promote your business or business that your work for.
- If you under the age of 18 you may use this site only if it is done with the involvement and full consent of a parent or guardian.
REMOVAL OF INFORMATION POSTED
Armory Den does not and cannot review all communications and materials posted or uploaded to this site or any operated by the Company and is not responsible for the content of these communications and materials. However, Armory Den reserves the right to block or remove communications or materials that it determines, in its sole discretion, to be (a) abusive, libelous, defamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright or trademark, other intellectual property right of another, or (d) offensive or otherwise unacceptable to Armory Den.
DISCUSSIONS GROUP INFORMATION DOES NOT CREATE A WARRANTY OR AN ENDORSEMENT BY ARMORY DEN. ANY MESSAGES, ADVICE, OPINIONS OR OTHER INFORMATION CONTAINED IN ANY DISCUSSION AREA SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE OR INSTRUCTION.
This site may contain links to web sites operated by other parties. The links are provided for your convenience only. Neither we nor our suppliers control such web sites and we are not responsible for the content and performance of these sites or for your transactions with them. Our inclusion of links to such web sites does not imply any endorsement of the material on such web sites or any association with their operators. We do not in any way operate, control or endorse any information, products or services provided by third parties through the Internet.
WEBSITE COPYRIGHT AND TRADEMARK
All content included on this site is the property of Armory Den and is protected by United States and international copyright laws. The compilation of all content on this site is the property of Armory Den and protected by U.S. and international copyright laws.
Armory Den and other marks indicated on our site are registered trademarks of Armory Den. All graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Armory Den or those of other owners and are used under authorization. Armory Den trademark and trade dress may not be used in connection with any product or service that is not authorized or in any manner that is likely to cause confusion among customers as to the owner of the trademark or tradedress, or in any manner that disparages or discredits Armory Den.
WEBSITE WARRANTY DISCLAIMER
USE OF THE WEBSITE OR RESOURCES OF ARMORY DEN IS AT A USER’S OWN DISCRETION AND RISK.
Armory Den and its affiliates attempt to be as accurate as possible. No warranty, however, is made that product descriptions or other website content is accurate or error free.
WE AND OUR SUPPLIERS MAKE NO REPRESENTATIONS OR ENDORSEMENT ABOUT THE SUITABILITY OF PRODUCTS AND SERVICES OR THE TIMELINESS OR ACCURACY OF THE INFORMATION AVAILABLE THROUGH THIS SITE FOR ANY PURPOSE. WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE PRODUCTS, SERVICES AND INFORMATION CONTAINED ON OR MADE AVAILABLE THROUGH THIS SITE, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY OF THIS SITE, LACK OF VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES, OR ANY FAILURE TO PROVIDE SERVICES THROUGH THIS SITE. ALTHOUGH OUR SUPPLIERS OR WE MAY UPDATE THE CONTENT ON THIS SITE FROM TIME TO TIME, ALSO PLEASE NOTE THAT THERE MAY BE INACCURACIES OR TYPOGRAPHICAL ERRORS.
WAIVER, RELEASE AND LIMITATION OF LIABILITY
YOU AGREE THAT NEITHER ARMORY DEN, NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU UNDER ANY THEORY OF LIABILITY OR INDEMNITY IN CONNECTION WITH YOUR USE OF THIS SITE. YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST ARMORY DEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS (INCLUDING BUT NOT LIMITED TO CLAIMS BASED UPON THE NEGLIGENCE OF ARMORY DEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS) FOR LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE THIS SITE.
NOTWITHSTANDING THE FOREGOING PARAGRAPH, THE TOTAL LIABILITY OF ARMORY DEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS, IF ANY, FOR LOSSES OR DAMAGES SHALL NOT EXCEED THE FEES PAID BY THE USER FOR THE PARTICULAR INFORMATION OR SERVICE PROVIDED. IN NO EVENT SHALL ARMORY DEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES OTHER THAN THE AMOUNT REFERRED TO ABOVE. ALL OTHER DAMAGES, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE ARISING FROM ANY USE OF THE INFORMATION OR OTHER PARTS THIS SITE ARE HEREBY EXCLUDED EVEN ARMORY DEN ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS OR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN JURISDICTIONS RESTRICT OR DISALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, AS A RESULT SOME OF THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. You agree that any legal action or proceeding between Armory Den and you for any purpose concerning this Agreement or the parties’ obligations here under shall be brought exclusively in a court of competent jurisdiction sitting in Orlando, Florida, United States. Any cause of action or claim you may have with respect to this website must be commenced within one (1) year after the claim or cause of action arises.
Armory Den’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Armory Den may assign its rights and duties under this Agreement to any party at any time without notice to you. The provisions of this Agreement are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.
NOTICE
Armory Den may deliver notice to you under this Agreement by means of electronic mail, or a general notice on Armory Den. You may give notice to Armory Den at any time by electronically submitted letter and/or email: [email protected]
Following Departments Contacts:
Compliance: [email protected]
Legal Council: [email protected]
Office & Billing: [email protected]
Support Team: [email protected]
General Inquires: [email protected]
PRIVACY POLICY
By visiting our website or purchasing the services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’) you consent to the following privacy policy.
This policy applies to the use of any of the Resources of Armory Den.
WHAT INFORMATION DO WE COLLECT?
When you choose to use our Resources, you consent to the collection, use and processing of information concerning you. We collect information from you when you register on the site, create an account, provide information for such account, add content, place an order, respond to a survey or communication, or participate in site features. Further, information is obtained when you make payments, subscribe to services and make transactions. This includes data concerning financial and other account information. When ordering or registering, we ask you for your name, e-mail address, mailing address, phone number, payment information or other information.
Information about you is also collected from other sources. This includes but is not limited to third parties, business partners, third party vendors, social media sources, account holders/users, etc.
Information is also gathered from the use of our Resources including activity on the website, usage methods, searches, etc. Additional data is collected from hardware and software information, use history, settings, operating systems, browser information and addresses, networks, connections, service providers, signal information, etc.
Data and information may also be collected concerning geolocation.
HOW DO WE USE YOUR INFORMATION?
The information gathered is used for the primary purpose of providing products and services to customers.
COOKIES
The website and app use “cookies” to enhance your experience and gather information.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. You can choose to be warned each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.
DISCLOSURE: INFORMATION WE COLLECT
We share information gathered with service providers, and third parties in the operation of our website and Resources and if requested law enforcement. Information provided to third parties concerns our data management, analytics, marketing, advertising, security, payment processing and Resource operations. Disclosure of information may also be made necessary as a result of assisting law enforcement as when the subject of a warrant, subpoena, case investigation, debt collection or other legal process whether civil or criminal. Disclosure may also be necessary as a result of litigation, or threatened litigation whether civil or criminal, including but limited to the protection of the rights of Armory Den Inc., account holders/ users, third parties or the officers, directors, agents, representatives or employees of the above, or in the enforcement of any Agreement with you. We may also release your information when we believe release is appropriate to enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. California residents pursuant to state law may request a notice of disclosure.
RETENTION OF INFORMATION
We retain account and other information for a period of five years unless involved in a legal claim or dispute. Account information may be retained for any legitimate business or other applicable reason under state or Federal law.
PROTECTION OF INFORMATION
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is intended to be accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you access your personal information, we offer the use of a secure server.
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases. We cannot, however, promise or guarantee that all personal information will be secure. Services may be suspended without notice if a breach of security is detected or suspected. In the event you learn or suspect security has been breached please notify us immediately.
Please note that we may maintain information about an individual in order to service the transaction and for record keeping.
THIRD PARTY LINKS
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
CHANGES TO OUR POLICY
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 09/17/2020. The “Terms of Use” are subject to change at any time.
QUESTIONS AND/OR FEEDBACK
We always welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. You may also submit any questions through our Contact Us page.
Copyright 2020 | Armory Den Inc.
